Quality:

Alento Softwares is an ISO 9001:2000 certified company. AGT follows a 'process based approach', well defined in its Quality Management System.

Quality Management Process

All the processes are meant for improving the quality of our deliverables. Continuous improvement will occur through a feedback mechanism and through analysis. Process definition and maintenance includes the following steps: Processes are defined based on currently followed procedures Defined processes are reviewed for compliance with ISO standards reviewed and approved processes are implemented across all projects Formal feedback is obtained at regular intervals Feedback is analyzed, selected and absorbed into the processes, and the process undergoes modification.
Processes have been defined for major project activities and support procedures. These processes impart certain knowledge and consistency across all projects, which ensure that quality of deliverables is superior, consistent, predictable, defined, managed and optimized. Regular audit of the Conversion/Implementation is done on a periodic basis by a Quality Audit team that is dedicated for this activity exclusively. Problems after the quality check, if any, are addressed to immediately and these are also well documented. In order to ensure high quality, all the team members are trained to follow the quality processes in each phase. These processes are well documented and accessible to all team members.